Privacy Policy

peakprofitaccounting.com

Effective Date: September 3, 2026

Peak Profit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit peakprofitaccounting.com (the "Site") or engage our accounting services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

We collect information you voluntarily provide and information automatically collected when you use the Site.

a. Information You Provide Directly

When you fill out a contact or inquiry form on the Site, we may collect:

Your full name
Email address
Phone number
Business name
Message content and any other details you choose to share

b. Email Marketing

If you subscribe to our email list or newsletter, we collect your name and email address to send communications, updates, and promotional content. You may unsubscribe at any time via the link in any email we send.

c. Payment Information

When you purchase services or products from us, we collect billing information such as your name, billing address, and payment card details. Payments are processed through third-party processors, including Stripe for online product purchases and QuickBooks Payments for client invoicing. We do not store full credit card numbers on our servers.

d. Text Messaging (SMS)

If you provide your mobile number and affirmatively check the consent box on one of our forms, or agree to text messaging in a signed service agreement, we collect your mobile number in order to send you text messages related to your request or engagement. These messages may include appointment and session reminders, event reminders, document requests, status updates on your work, reminders to complete a form you started, and replies to questions you send us.

Consent to receive text messages is never required in order to submit a form or purchase a service, and consent boxes are never pre-checked. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message, and you may reply HELP for assistance.

e. Client Engagement Information

When you engage Peak Profit for accounting, bookkeeping, payroll, or advisory services, we access and hold information belonging to your business in order to perform that work. Depending on the engagement, this may include financial records and transaction data, bank, credit card, and merchant account information, payroll and compensation data, vendor records, tax identification numbers, and credentials granting access to accounting, banking, and payment systems.

We access this information only to perform the services you have engaged us for. Access is limited to the people performing that work. Documents, records, and requests are exchanged through our secure client portal rather than by email, and we do not retain full bank or payment account numbers outside that portal.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and contact form submissions
Provide, manage, and improve our accounting services
Send text messages where you have opted in, as described in section 1d
Process payments and send transaction-related communications
Send marketing emails and newsletters where you have opted in
Communicate important updates about our Site or services
Comply with legal obligations and enforce our agreements
Prevent fraud and protect the security of our Site and users

3. Legal Basis for Processing (Where Applicable)

Where required by law (e.g., GDPR/UK), we process your data based on: contractual necessity (to fulfill services you have engaged us for); legitimate interests (to respond to inquiries and improve our services); consent (for email and text marketing); and legal obligation (to comply with applicable law).

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only with: trusted service providers (email platforms, payment processors, CRM and accounting tools) contractually bound to confidentiality; government or legal authorities when required by law; successors in the event of a merger or acquisition; or as needed to protect the rights, property, or safety of Peak Profit or others.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. Mobile phone numbers collected for text messaging are not sold, rented, or shared for marketing purposes. Mobile information may be shared only with subcontractors who provide support services on our behalf, such as messaging platform providers, and only as needed to deliver the messages you have requested.

5. Data Retention

We retain contact form submissions for up to 3 years. Email marketing data is retained until you unsubscribe and request deletion. Records of text messaging consent are retained for as long as you remain opted in and for a reasonable period afterward in order to demonstrate that consent was given. Payment and financial records are retained as required by applicable financial regulations. Records belonging to an engagement are retained for the duration of that engagement and for a reasonable period afterward consistent with professional and regulatory requirements, after which they are securely disposed of.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or receive a portable copy of your personal information, and to opt out of marketing at any time. You may stop receiving text messages at any time by replying STOP to any message from us. To exercise any of these rights, contact us at privacy@peakprofitaccounting.com. We will respond within 30 days.

7. Security and Breach Notification

a. Safeguards

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we hold. These include limiting access to the people performing the work, exchanging documents and access credentials through our secure client portal rather than by email, using multi-factor authentication on systems that support it, and reviewing access when an engagement ends. No method of electronic transmission or storage is completely secure, and we do not guarantee absolute security.

b. Notification of Unauthorized Access

If we confirm that information we hold about you has been subject to unauthorized access, acquisition, or disclosure, we will notify you within five (5) business days of that confirmation. Our notice will describe what we know about the incident, what categories of information were involved, and the steps we are taking in response. Where applicable law requires notification to affected individuals or to regulators, we will meet those requirements as well.

c. Your Part

Please notify us promptly at privacy@peakprofitaccounting.com if you believe any account, credential, or record connected to your engagement has been compromised.

8. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Children's Privacy

Our Site and services are not directed to individuals under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically and will revise the Effective Date accordingly. Continued use of the Site after any changes constitutes acceptance.

11. Contact Us

For questions or requests regarding this Privacy Policy, please contact us at privacy@peakprofitaccounting.com.

Peak Profit (Gains & Leaks LLC)  |  peakprofitaccounting.com  |  privacy@peakprofitaccounting.com

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